A Refund is when the customer is paid back their money. This is generally because the customer is not satisfied with what they have purchased.
To complete a refund
To go SALES > TRANSACTIONS
Open the Sale record, go to Items tab
Click REFUND ITEMS
Select > Return reason from drop down
Add note if you wish
Select > Full refund or Partial refund
Select > Payment type
Click > Refund Customer
Returned items will show under original sale on items tab.
Items will become available for sale
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