Process to connect Art Centre SAM to online store

Working together

Getting your store online requires a partnership between Art centre, SAM and Web developer. All the new systems need to work together, hence the need to have checks and agreements in place. 

The Process - Getting your website up and running

Test first (UAT), then switch to live (PROD) and repeat the checks.

Step 1: Sign API services agreement

• Contact your web developer/designer to help connect SAM to your website.
• Email your art centre and developer details (name, business, email, phone) to help@sam.org.au. Say if you’ll use a custom build, Defyn plugin, or Desart SAM plugin. 
• SAM will send API services agreement for both you and your developer to sign. 
• After signing, your developer gets access to set up the API and connect your website. 
• If using the Desart SAM plugin, an order form will be sent to your art centre.

Step 2: Art centre onboarded to New Sam

• Art centres onboarded to New SAM 
• Staff complete training 
• Setup of New SAM. 
• Data freeze - Art centres liaise with web developer whether to keep their online store active over this period 
• Art centre Go live

Step 3: Test (UAT)

Get Test Access (UAT)

Web developer/designer emails help@sam.org.au with: 

• Art Centre name 
• Dev Contact name 
• Unique email (for API access) 
• Environment: UAT (test)

If using webhooks include:

• Webhook URL 
• Public key

Receive test logins (UAT)

• API (back end) https://apiv3.sam.org.au/ 

• SAM (front end) https://uat.symbuild.com.au/ 

Set up & Test (UAT)

• Install plugin or build custom connection (get help if needed). 
• Connect to the UAT API using your API login. 
• Sync artworks to a UAT test SAM. 

Check: 

• Artworks, artists, images, prices display correctly 
• Data matches SAM 

Do test sales and confirm: 

• Orders appear in SAM 
• Customer address and item details are correct 
• SAM Payments and stock updates work following a sale 
• Get approval from the art centre.

Step 4: Go Live(PROD)

Get Live Access (PROD)

• Web dev email help@sam.org.au with: 
• Art Centre name 
• Contact name 
• Unique email 
• Environment: PROD (Live) 
• Website domain + public IP

If using webhooks include:

• Webhook URL 
• Public key 

Evidence of successful testing (screenshots, sale numbers etc.) 

Confirmation from Art centre to go live

Receive Live logins (PROD)

• API (back end) https://apiv3.sam.org.au/ 

• SAM (front end) https://new.sam.org.au/ (art centre already has these)

Go Live 

• Delete test (UAT) data. 
• Update plugin/connection to use PROD API. 
• Sync LIVE (PROD) artworks, products, editions and artists. 

Test again: 

• Check display (images, prices, etc.) 
• Do a final test sale (that can be reversed)

That’s it—test first (UAT), then switch to live (PROD) and repeat the checks.