Known Bugs

Explore Our Known Bugs

Thank you for using SAM to manage your Art Centre. 

We're committed to transparency and continuous improvement. 

The information below summarises known issues we're currently working to resolve in SAM 2.0
 

How we are prioritising:
Must Have: Essential functionality that impacts core operations.
Should Have: Important features that enhance user experience.
Could Have: Valuable improvements we'll address as resources allow.

How to Report New Issues:
1. Check if it's documented in the list below
2. Note the steps to reproduce the problem
3. Email help@sam.org.au with the details including:
- Which module/section you were using
- What you were trying to acheive
- What happened vs. what you expected
- Any error messages displayed

Our Commitment:
We're dedicated to making SAM the best possible art centre management solution. 
The document below will be updated regularly as we resolve issues and identify new ones. 
We appreciate your patience and feedback as we continue to improve SAM.
 

Note: This document reflects known issues as of the last date updated. Some issues may have been resolved since publication. 
 

Click here to access the SAM Known Bugs