SAM Help

SAM Help

In SAM, the '?' icon in the top right next to your username will link you to the Knowledge Base, where you can access a range of support options that are relevant to the page you are currently viewing.

You will find links and information relating to: 
FAQs
Help Centre
SAM Training
Support Tickets

Summary of each section 
(in order of use for troubleshooting):

1. FAQ: Knowledge Base articles relevant to the section you are currently using
2. Help Centre: All Knowledge Base articles sorted by Category
3. Training: Learning Management Centre (LMS) Content

4. Support: Submit a support ticket if the answer cannot be found using one of the above options 
   or email help@sam.org.au to submit a ticket request

    

SAM Training

Click to Access training in the SAM Learning Management Centre (LMS)
or
Click to Book a 1:1 training session
or
Email training@sam.org.au to book a 1:1 training session

Key Contacts

SAM Client Liaison Coordinator - Ashley
clients@sam.org.au 
08 89214222 - press 4

SAM Training Coordinator - Scott 
training@sam.org.au 
08 89214222 - press 2

Sales & Management - Bron
sam@desart.com.au 
08 89214222 - press 3

Rebuild Engagement Coordinator - Talitha 
rebuild@sam.org.au 
08 8921 4204